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Human Side: Interpersonal Skills

abstract We discuss in this paper a set of skills and techniques to cooperate effectively between two individuals. We show the wonders of communication and then we address techniques such as investigation and acknowledgement, constructive feedback, conflict management, appraisal, good practices in a conversation, searching for ideas.

download article in pdf, size: 0.79 MB

slides in pdf, size: 0.74 MB

source files in Latex and Visio 5.0, size: 0.24 MB

status: draft

download statistics: Slides: 2844 downloads

Paper: 2901 downloads